Continuous Improvement Consulting

Built the floor.
Now building the strategy.

TW Performance Solutions is led by Terri White — ten-plus years turning Lean, TPM, and Kaizen theory into results on real production lines, from operator to Continuous Improvement Manager.

30%Capacity gain
20%Top-loss reduction
185→5Complaints per million
10+ yrsOn the floor and leading it
What TWPS Does

Four disciplines, one goal: fewer losses, more capacity.

Each engagement starts where the work actually happens — on the line, with the people running it.

01

Lean & Six Sigma

DMAIC-driven process improvement that removes waste without disrupting the people doing the work.

02

TPM Deployment

Total Productive Maintenance programs built pillar by pillar, with training that sticks past the launch.

03

Kaizen Facilitation

Structured events that turn cross-functional teams into problem-solvers, not just meeting attendees.

04

OEE Improvement

Loss analysis and line-level diagnostics that convert downtime and micro-stops into recovered output.

The Operator's Advantage

Every rung of this ladder was worked from the floor up.

Most CI consultants learn methodology from a textbook. Terri learned it from the line — which is why the frameworks she brings in actually hold up under real production pressure.

That arc from hourly floor roles to Continuous Improvement Manager isn't a resume detail — it's the reason teams trust the process instead of resisting it. She's been the one asked to adopt someone else's "improvement," and she builds engagements that don't repeat that mistake.

The path wasn't a straight line up — it was a spiral: each role circled back through the same core disciplines at a wider radius, with more scope and more responsibility each time around.

Track Record

Results measured the way plant floors measure them.

30%

Increase in capacity utilization from cross-functional technology transfer projects at Mondelez International.

15%

Reduction in operational costs delivered alongside that same capacity gain.

20%

Reduction in top production losses within six months as Line Loss Elimination Lead.

185→5

Customer complaints per million units, driven down through targeted Kaizen and Six Sigma work.

How Engagements Run

Three phases. No theory left on the whiteboard.

PHASE 01

Diagnose on the floor

Loss analysis and direct observation identify where time, quality, and capacity are actually leaking — not where the org chart assumes.

PHASE 02

Build with the team

SOPs, training matrices, and Kaizen events are built alongside operators and SMEs, so the people running the process own the fix.

PHASE 03

Hand off a system, not a report

Daily direction meetings, digital training tracking, and pillar structures keep the gains after the engagement ends.

Get In Touch

Have a line, a plant, or a team stuck on the same losses?

Let's find out where the process is actually leaking. Send a few details and Terri will follow up directly.

Goes straight to Terri's inbox. Usually hear back within a couple of days.